Data protection

The Große Kreisstadt Radebeul (Radebeul) has committed itself to complying with the applicable legal provisions, the protection of personal data and the principles of data security when designing its website. In the following, we would like to inform you about the circumstances under which we collect information from you, how we handle it and to whom we may make it available.

Data protection information of the large district town of Radebeul

In order to protect your personal data managed by Radebeul against accidental or intentional manipulation, loss, destruction or access by unauthorised persons (see § 9 SächsDSG and §§ 9, 11 BDSG in conjunction with the Annex to § 9 BDSG), our personnel, technical and organisational security measures are continuously improved in line with technological developments. In addition, our employees, subcontractors and other auxiliary persons are obliged to maintain confidentiality and data protection. If you have any further questions on the subject of data protection that have not been answered in our data protection information, our specialised employees will be happy to help you at any time.

Data collection and processing when accessing from the Internet

Every time a user accesses our website, data about this process is temporarily stored and processed in a log file. The following data is collected and stored until it is automatically deleted

• IP address of the requesting computer (anonymised),
• Date and time of access,
• Name and URL of the retrieved file,
• Notification of whether the retrieval was successful,
• Recognition data of the browser and operating system used,
• Website from which the access was made,
• Name of your internet access provider.

This data is processed for the purpose of enabling the use of the website (establishing a connection), maintaining system security, technical administration of the network infrastructure and optimising the website. The above data is only analysed for statistical purposes and to improve the website and is then deleted. The IP address can only be analysed in the event of attacks on the network infrastructure. Personal data will not be processed beyond the cases mentioned in the data protection declaration unless you expressly consent to further processing.

Inventory data

Radebeul collects, stores and uses your personal data, which is required for the establishment, content or amendment of the contractual relationship (inventory data), exclusively for the processing of the existing contractual relationship with you or for processing your request. They are only processed for correspondence with you and only for the purpose for which you have provided us with the data. The following data is generally stored as inventory data:

• Salutation,
• First name, surname or company name (if applicable, additional representation),
• Address (street, house number, postcode, town and country),
• e-mail address,
• telephone and fax number,

Traffic data

Personal data that is required to enable the utilisation of the offers and to bill for them (traffic/usage data) is used to process the concluded contracts. Such usage data includes, in particular, information about the start and end of registration and the scope of the respective contractual services. If the usage or traffic data is required for billing purposes (billing data), it is stored after the invoice has been sent. If the data is required to fulfil existing legal, statutory or contractual retention periods, the data may be stored.

Making contact/e-mail correspondence

Information or data that you send to us unencrypted by e-mail may be read by third parties during transmission. As a rule, it is also not possible to verify your identity and clarify who is behind an e-mail address. Legally secure communication by e-mail is therefore not guaranteed. Like many email providers, we use filters against unsolicited advertising ("SPAM filter"), which in rare cases also automatically classify normal emails as unsolicited advertising and delete them. E-mails containing harmful programmes ("Virus") are also automatically deleted by us. If you wish to send us data worthy of protection, we recommend that you encrypt it and possibly also sign it electronically to prevent unauthorised access and falsification during transmission or send the data to us by conventional post.

Use of cookies, web analysis tools and social media plug-ins

1. cookies

Insofar as your security settings allow this and in order to expand the range of functions of our website and thus make it more convenient for you to use, we use so-called "cookies". With the help of these "cookies", text files can be stored on your computer when you visit our website. You have the option of preventing the storage of cookies on your computer by making the appropriate settings in your browser. However, this may limit the functionality of our website. The cookies used are cookies from other providers and these are used exclusively for the use you make of the website in terms of accessibility.

2. web analysis tools

We use tools in the form of web analysis technologies to optimise and tailor our website to your needs by statistically evaluating user behaviour. As a matter of principle, no personal data is collected or only used in anonymised form. In particular, we use the following technology solutions for this purpose: Matomo.

3. social media plug-ins

We use browser plug-ins and links from social networks (e.g. Facebook) on our website, which are identified by the corresponding logos or other notices. The social networks are operated exclusively by third-party providers, some of which are based outside Europe. As a result, it may not be possible to ensure an adequate level of data protection in accordance with Section 16 SächsDSG or Sections 4b, 4c BDSG. When using a browser plug-in, an automatic connection to the server of the respective network can be established, but can be restricted by a browser add-on, e.g. with the script blocker "NoScript" (http://noscript.net/). Please refer to the respective data protection notices of the browser plug-ins from the providers: - Facebook. - Instagram - YouTube

Online presence in social media

We maintain online presences within social networks and platforms in order to communicate with the customers, interested parties and users active there and to inform them about our services and news. When accessing the respective networks and platforms, the terms and conditions and data processing guidelines of the respective operators apply. Unless otherwise stated in our privacy policy, we process users' data if they communicate with us within the social networks and platforms, e.g. write posts on our online presence, interact with the pages or send us messages.

Use of Facebook social plugins

On the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 para. 1 lit. f. GDPR), we use social plugins (%). GDPR) social plugins ("Plugins") of the social network facebook.com, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland ("Facebook"). The plugins can display interaction elements or content (e.g. videos, graphics or text contributions) and are recognisable by one of the Facebook logos (white "f" on a blue tile, the terms "Like", "Like" or a "thumbs up" sign) or are marked with the addition "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here: https://developers.facebook.com/docs/plugins/. Facebook is certified under the Privacy Shield Agreement and thus offers a guarantee of compliance with European data protection law (https://www.privacyshield.gov/participant?id=a2zt0000000GnywAAC&status=Active). When a user accesses a function of this online offering that contains such a plugin, their device establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to the user's device and integrated into the online offering. User profiles can be created from the processed data. We therefore have no influence on the scope of the data that Facebook collects with the help of this plugin and therefore inform users according to our level of knowledge. By integrating the plugins, Facebook receives the information that a user has accessed the corresponding page of the online offer. If the user is logged in to Facebook, Facebook can assign the visit to their Facebook account. If users interact with the plugins, for example by clicking the Like button or leaving a comment, the corresponding information is transmitted directly from your device to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out their IP address and store it. According to Facebook, only an anonymised IP address is stored in Germany. The purpose and scope of the data collection and the further processing and use of the data by Facebook as well as the relevant rights and setting options to protect the privacy of users can be found in Facebook's data protection information: https://www.facebook.com/about/privacy/ If a user is a Facebook member and does not want Facebook to collect data about them via this online offer and link it to their member data stored on Facebook, they must log out of Facebook and delete their cookies before using our online offer. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: https://www.facebook.com/settings?tab=ads or via the US site http://www.aboutads.info/choices/ or the EU site http://www.youronlinechoices.com/. The settings are platform-independent, i.e. they are adopted for all devices, such as desktop computers or mobile devices.

Instagram

Functions and content of the Instagram service, offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA, may be integrated into our online offering. This may include, for example, content such as images, videos or texts and buttons with which users can express their liking of the content, subscribe to the authors of the content or subscribe to our posts. If the users are members of the Instagram platform, Instagram can assign the access to the above-mentioned content and functions to the users' profiles there. Instagram privacy policy: http://instagram.com/about/legal/privacy/.

YouTube

We integrate the videos of the platform "YouTube" of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

• Privacy policy: https://www.google.com/policies/privacy/
• Opt-out: https://adssettings.google.com/authenticated.

Transfer of data to third parties

Personal data (above-mentioned inventory data) will only be passed on if it is absolutely necessary to process your request or for contractual reasons. Billing data may be transmitted to other service providers and third parties if this is necessary to determine the fee and for billing purposes. By order of a court of law, at the request of an investigating authority or for evidence purposes, the data and information stored by us may be used within the framework of the applicable laws and disclosed to third parties if this is necessary. Voluntary disclosure does not take place on principle. Within the framework of an order data processing agreement in accordance with § 7 SächsDSG or § 11 BDSG, your personal data may only be passed on for a specific purpose under the provisions described here.

Right of objection, information, deletion and blocking of data

Radebeul will correct or delete your personal data at any time if you object to the use of your data or if there is a contractual, legal or sovereign obligation to do so. If deletion is prevented by legal, statutory or contractual retention periods that require a disproportionate effort or impair your legitimate interests, the data will be blocked instead of deleted. If you have any questions or suggestions regarding the exercise of your rights, please contact us at:

Links to websites of other providers/third parties

Our websites may contain links to websites of other providers. We would like to point out that this privacy policy applies exclusively to the websites of Radebeul. We have no influence on and do not check that other providers/third parties comply with the applicable data protection regulations. Our website may also include content from third parties, in particular map material from Google Maps and an online ticket system via Etix. If you enter data, it is common for the IP address to be forwarded to the third party for use of the services (e.g. display in the browser) in order to use the third party's services. In principle, we have no influence on how the third party handles the data.

Changes to the data protection information

Due to the further development of our website, regulatory requirements or the implementation of new technologies, it may become necessary to amend the privacy policy. Radebeul reserves the right to amend the privacy policy at any time with effect for the future. We recommend that you re-read the current privacy policy from time to time.