Privacy policy

Data protection declaration

The Große Kreisstadt Radebeul (Radebeul) has committed itself to compliance with the applicable legal provisions, the protection of personal data and the principles of data security when designing its website. In the following, we would like to inform you about the circumstances under which we collect information from you, how we handle it and to whom we may make it available.

Data protection information of the large district town of Radebeul

In order to protect your personal data managed by Radebeul against accidental or intentional manipulation, loss, destruction or access by unauthorised persons, our personnel, technical and organisational security measures are continuously improved in line with technological developments.

In addition, our employees, subcontractors and other auxiliary persons are obliged to maintain confidentiality and data protection.

In addition, Regulation (EU) 2016/79 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (EU GDPR) applies.

Data collection and processing when accessed from the internet

Every time a user accesses our website, data about this process is temporarily stored and processed in a log file.

The following data is collected and stored until it is automatically deleted

• IP address of the requesting computer (anonymised),
• Date and time of access,
• Name and URL of the retrieved file,
• Notification of whether the retrieval was successful,
• Recognition data of the browser and operating system used,
• Website from which the access was made,
• Name of your internet access provider.

This data is processed for the purpose of enabling the use of the website (establishing a connection), maintaining system security, technical administration of the network infrastructure and optimising the website. The above data is only analysed for statistical purposes and to improve the website and is then deleted after 14 days at the latest.

The IP address can only be analysed in the event of attacks on the network infrastructure. Personal data will not be processed beyond the cases mentioned in the data protection declaration unless you expressly consent to further processing.

Inventory data

Radebeul collects, stores and uses your personal data, which is required for the establishment, content or amendment of the contractual relationship (inventory data), exclusively for the processing of the existing contractual relationship with you or for processing your request. They are only processed for correspondence with you and only for the purpose for which you have provided us with the data. The following data is generally stored as inventory data:

• Salutation,
• First name, surname or company name (if applicable, additional representation),
• Address (street, house number, postcode, town and country),
• e-mail address,
• telephone and fax number
  

Traffic data

Personal data that is required to enable the utilisation of the offers and to bill for them (traffic/usage data) is used to process the concluded contracts. Such usage data includes, in particular, information on the start and end of registration and the scope of the respective contractual services. If the usage or traffic data is required for billing purposes (billing data), it is stored after the invoice has been sent. If the data is required to fulfil existing legal, statutory or contractual retention periods, the data may be stored.

Making contact/e-mail correspondence

Information or data that you send to us unencrypted by e-mail may be read by third parties during transmission. As a rule, it is also not possible to verify your identity and clarify who is behind an e-mail address. Legally secure communication by e-mail is therefore not guaranteed. Like many email providers, we use filters against unsolicited advertising ("SPAM filter"), which in rare cases also automatically classify normal emails as unsolicited advertising and delete them. E-mails containing harmful programmes ("Virus") are also automatically deleted by us. If you wish to send us data worthy of protection, we recommend that you encrypt it and possibly also sign it electronically to prevent unauthorised access and falsification during transmission or send it to us by conventional post.

Newsletter

A valid e-mail address must be provided in order to receive a newsletter from the town of Radebeul. This is stored in a database together with the newsletter receipt (desired delivery rhythm, choice of topic, etc.) and is the basis for the execution of the service. The registered e-mail address also serves as access for the user to modify his or her settings or to cancel the newsletter subscription.

Use of cookies, web analysis tools and social media plug-ins
1. Cookies

Insofar as your security settings allow this and in order to expand the range of functions of our website and thus make it more convenient for you to use, we use so-called "cookies". With the help of these "cookies", text files can be stored on your computer when you visit our website. You have the option of preventing the storage of cookies on your computer by making the appropriate settings in your browser. However, this may limit the functionality of our website. The cookies used are cookies from other providers and these are used exclusively for the use you make of the website in terms of accessibility.

2. web analysis tools

We use tools in the form of web analysis technologies to optimise and tailor our website to your needs by statistically evaluating user behaviour. As a matter of principle, no personal data is collected or only used in anonymised form. In particular, we use the following technology solutions for this purpose:

• EGOTEC statistics module
  
• Matomo

3. social media plug-ins

We use browser plug-ins and links from social networks (e.g. Facebook) on our website, which are identified by the corresponding logos or other notices. The social networks are operated exclusively by third-party providers, some of which are based outside Europe. As a result, it may not be possible to ensure an adequate level of data protection in accordance with Section 16 SächsDSG or Sections 4b, 4c BDSG. When using a browser plug-in, an automatic connection to the server of the respective network can be established, but can be restricted by a browser add-on, e.g. with the script blocker "NoScript" (http://noscript.net/). Please refer to the respective data protection notices of the browser plug-ins from the providers.

Disclosure of data to third parties

Personal data (above-mentioned inventory data) will only be passed on if it is absolutely necessary to process your request or for contractual reasons. Billing data may be transmitted to other service providers and third parties if this is necessary to determine the fee and for billing purposes. The data and information stored by us may be used in accordance with the applicable laws and disclosed to third parties if this is necessary by order of a court of law, at the request of an investigating authority or for evidence purposes. Voluntary disclosure does not take place on principle. Within the framework of an order data processing agreement, your personal data may only be passed on for a specific purpose under the provisions described here.

Right of objection, information, deletion and blocking of data

Personal data is processed with your consent. In accordance with Art. 13 (2) EU GDPR, you are informed of the following rights:

• You cannot be forced or pressurised to maintain consent
• You can withdraw your consent at any time. After cancellation, your data will be deleted.
• You have a right to information from the city of Radebeul or the responsible
  authority in accordance with Art. 15 EU GDPR, a right to rectification of incorrect data in accordance with
  of incorrect data in accordance with Art. 16 EU GDPR, a right to erasure or to be forgotten in accordance with
  Art. 17 EU-GDPR, the right to restriction of processing according to Art. 18 EU-GDPR.
• You have the right, in accordance with Art. 77 EU GDPR, to lodge a complaint against the processing of your
  personal data to the data protection supervisory authority.

Links to websites of other providers/third parties

Our websites may contain links to websites of other providers. We would like to point out that this privacy policy applies exclusively to the websites of Radebeul. We have no influence on and do not check that other providers/third parties comply with the applicable data protection regulations.
Our website may also include content from third parties, in particular map material from Google Maps. If you enter data, it is common for the IP address to be forwarded to the third party for use of the services (e.g. display in the browser) in order to use the services of the third party. In principle, we have no influence on how the third party handles the data.

Changes to the data protection information

Due to the further development of our website, regulatory requirements or the implementation of new technologies, it may become necessary to amend the privacy policy. Radebeul reserves the right to amend the privacy policy at any time with effect for the future. We recommend that you re-read the current privacy policy from time to time.

Data protection officer:

If you would like general information on data protection at the city administration, you can contact the data protection officer.

Postal address:
Large district town of Radebeul
Data protection officer
Pestalozzistrasse 6
01445 Radebeul

Visitor address:
Pestalozzistraße 4
Ground floor, room 0.03
01445 Radebeul
E-mail:

Document version
Last updated on 25.03.2019